Overview
The Suppliers tab manages the businesses you purchase from and the details LineNow needs for ordering. Add suppliers to the selected business unit, then maintain their contacts, purchasing defaults, and access.
Add a supplier
- Select the correct business unit and open Suppliers.
- Choose Add Supplier and the available addition method. You can add manually or import from a supported connected system.
- Enter or review the Business Name and supplier details.
- Choose the ordering workflow and enter the contacts used for that workflow.
- Review currency, payment terms, minimum-order settings, supplier notes, and access before saving.
Use the correct contacts
For a supplier that receives POs from LineNow, the order email is a recipient. For a supplier website workflow, the order-email address identifies the sender of confirmations that LineNow should read in a connected inbox. These addresses serve different purposes; entering your own email as the supplier contact can prevent correct matching.
Add other supplier addresses that legitimately participate in ordering. Where reply monitoring is disabled, sending a PO does not mean LineNow will monitor every reply for that supplier.
Connect a platform supplier
Use the available platform-supplier connection option rather than creating an unrelated external record for the same business. Check any relationship or product approval before ordering. A platform relationship sends the order into the supplier's LineNow workflow.
Maintain the relationship
Edit the supplier when contacts, currency, notes, or ordering methods change. Review access when the relationship changes hands. Archive inactive suppliers when they should no longer appear in active purchasing; retain their historical orders for reference.
If you cannot see the supplier
Check the selected business unit, supplier access, active filters, and archived status. A supplier added to another business unit is not automatically available here.
Related: Ordering methods and Supplier imports and access.