Overview
Items are the products, ingredients, supplies, or components you purchase. The Items tab maintains supplier assignments, purchasing packs, costs, and connections to sold products where applicable.
Add an item
- Select the business unit and open Items.
- Choose Add Items and the method that fits your source: a connected system, a spreadsheet or document, a supplier catalog, or manual entry where available.
- Select the supplier and enter or review the name, pack, size, SKU, price, and minimum order.
- Review the item before saving. Use the supplier's purchasing denomination, not an unrelated retail sell size.
Retail products and purchasing items
Retail and dropship units show the products you sell and the procurement items used to stock them. A product is backed by a parent procurement item and can have purchasing variants. Linking these correctly lets case purchases and individual sales refer to the same underlying product.
Keep packs and costs accurate
Use variants when you purchase the same underlying item in different formats or from different suppliers. A pack-size change affects quantity conversion. Check whether a displayed price is for the pack or individual unit before editing it.
Catalog maintenance
Use search, supplier filters, tags, and the available bulk actions to find and maintain items. Link or publish POS products only where that workflow applies. Archive items you no longer purchase rather than leaving them in active replenishment.
Why an action is missing
Actions depend on the unit type, Procurement permission, connected provider, and supplier relationship. Procure to Produce uses ERP materials and does not use retail POS-product linking or publishing.
Related: Import purchasing items, Packs and variants, and Retail product mapping.