Overview
LineNow provides separate connections for Lightspeed Retail and Lightspeed R-Series. Use the connection that matches the system your business actually runs.
Connect the correct series
- Open Home and find Lightspeed or Lightspeed R in the sales/POS connections.
- Review any extra-connection billing confirmation.
- Complete the provider authorization for the intended business.
- Return to Home and check the connection status.
Import and map
- Select the business unit that will use the catalog.
- Import suppliers through the appropriate Lightspeed option where available.
- Import items and select the correct provider location and products.
- Review purchasing supplier, SKU, pack, cost, and sellable-variant mapping.
- Check the supported cost and inventory sync settings in Business Units.
Verify a product
Compare a representative product's supplier assignment, purchasing pack, mapped sales variant, and sales or inventory activity. Similar product names across locations do not establish the same mapping.
If the import or sync is incomplete
Check the connected series, business account, location, permissions, and product mapping. Products from one series cannot be assumed to exist in the other connection. Read the reported provider issue before reconnecting or repeating an import.
Disconnecting
Use the connected provider's disconnect action and review its billing notice. Check the downstream workflows that depend on that connection first.